If you have not yet had a consultation at UZA for a specific procedure and you would like to request a price simulation in advance, you can do so by filling out this form. Using the nomenclature codes, we can provide you with a cost estimate. The more information we have, the more accurate the estimate will be. You can obtain these codes from your treating or referring physician.

Ga naar het invulformulier.

• No: If you are affiliated with a Belgian health insurance fund, or if you have European (EU) health insurance coverage, or if you can provide a payment commitment from an insurance company.
• Yes: In all other cases. The amount of the deposit is determined individually and depends on the type of appointment. You pay the deposit at the central registration desk (entrance hall) using Bancontact.

You will receive the invoice in your mailbox approximately 2 months after your consultation or examination. Payment of your invoice must be made within 30 days of receipt. If you have any questions or payment difficulties, please contact the debt administration department at +32 (0)3 821 31 28 (on weekdays from 9 am to 12 pm).

• Bekijk hier de betalingsvoorwaarden van het UZA.

UZA sends out thousands of invoices by mail every month. To reduce paper waste, we now offer an efficient alternative: managing and paying invoices online through Doccle or POM.

Please note: If a "certificate of services rendered" was attached to your invoice, you cannot use Doccle or POM.

1. Doccle

Doccle is a simple and secure digital mailbox on the internet where you receive, read, and store documents. Getting started with Doccle is very easy. You only need to register once with Doccle and activate a connection with UZA. The registration details can be found on the invoice.

Paying with Doccle is free. All your documents will be stored in your personal digital archive.

• Visit www.doccle.be.
• Click on 'Register here'. Fill in your details or register using your electronic identity card
• Click on the UZA logo under 'Connect with'
• Enter your UZA patient number
• Enter your security code
• Click on 'Connect'

For more information on managing and paying your invoices through Doccle, visit the website www.doccle.be.

2. POM 

Pay all your invoices easily and securely with your smartphone using POM: 

1. Scan the QR-code using:

• the Payconiq by Bancontact app
• your banking app
• your smartphone camera

2. The payment details will be automatically recognized. A payment page will be displayed with all the invoice details (amount, reference, beneficiary, due date).

3. Pay conveniently and securely online using:

• the Payconiq by Bancontact app (available for 20 banks in Belgium)
• the banking apps of Belfius, BNP Paribas Fortis, CBC, Fintro, Hello Bank, ING, and KBC
• your card and card reader

If you are a member of a Belgian mutual insurance company, we apply the third-party payer system. This means that we directly invoice the reimbursement from the compulsory health insurance (insurance for medical care) to your health insurance fund. As a patient, you will only receive an invoice for your personal share that still needs to be settled.

You are affiliated with a Dutch health insurance company

UZA has established contracts with many Dutch health insurance companies so that the invoice is directly sent to the health insurer. However, for certain examinations not covered by the contract, you will still receive an invoice. Always contact your health insurance company before your consultation for more information.

If UZA has not entered into a contract with your health insurance company, the invoice will be issued directly to you.

Specific agreements have also been made with certain Dutch health insurance companies in case of hospital admission. Meer financiële informatie voor Nederlanders.

You are affiliated with a foreign health insurance company (excluding the Netherlands)

Before your consultation or examination, you will be required to pay a deposit of 50 euros or the total cost of the examinations if they are known in advance. The invoice will be issued directly to you.

You are an asylum seeker

The invoice will be settled directly with an accredited institution (OCMW, Red Cross, etc.) provided that you have:

• an official document from FEDASIL (Federal Agency for the Reception of Asylum Seekers)
• a valid social integration card and/or a payment commitment from the accredited institution indicating that your necessary and urgent medical expenses will be reimbursed.

You are residing illegally in Belgium

If you are residing illegally in Belgium, the invoice will be settled directly with the OCMW (Public Centre for Social Welfare) of your place of residence, provided that you have:

• an official identification document
• a payment commitment from the OCMW of your place of residence indicating that your necessary and urgent medical expenses will be reimbursed.

All physicians at UZA are affiliated with the RIZIV (National Institute for Health and Disability Insurance) for the services covered by the RIZIV nomenclature. This means that they charge the official rates and are not allowed to request additional fees (supplements).

Lees hier meer over conventionering in het UZA. 

In case of a work accident, the invoice will be settled directly with the insurance institution of your employer if you provide us with the necessary information:

• insurance institution
• policy number, claim number
• date of the accident
• name and address of the employer

The invoice will be settled directly with your OCMW if you have:

• identity card or proof of identification
• guarantee card and/or payment commitment from your OCMW or Fedasil