Consultations at UZA
Do you have an upcoming consultation at UZA? Please read this information carefully for a comfortable and safe stay at our hospital.
Will my appointment take place?
Your treating physician will make an accurate assessment of whether:
- your appointment at the UZA itself can go ahead;
- your appointment can be replaced by a telephone appointment or a video consultation;
- your appointment can be postponed.
We will call you
We will notify you by telephone if your appointment has been postponed or can be replaced by a telephone or video consultation. If you do not receive a call from us, your appointment will take place as scheduled at the UZA.
If your appointment was cancelled in the past few weeks, we will contact you to schedule a new one.
You do not have to contact us by telephone yourself.
Precautionary measures
We are taking extra precautions to ensure that your consultation, procedure or investigation can be conducted safely. Read these carefully before coming to the UZA.
Coming to the UZA
- Arrive on time, but not too far in advance. 15 minutes before your appointment is sufficient. This will enable you get through check-in smoothly and will allow us to guarantee sufficient physical distance.
- Come alone or - only if necessary - with a maximum of 2 companions.
- Wear your own face mask when you come to the UZA (mandatory from 12 years old and recommended from 6 years old). Exception: disabled persons who cannot wear a mouth mask due to their disability.
- Bring a current medication schedule with you to the UZA. During this special period, a complete and accurate overview of the medication you take at home is particularly important.
On this page you will find a route description and more information about parking.
Are you coming by public transport? Then be sure to check the website of De Lijn concerning the precautions that have to be taken and the (adjusted) timetable of your bus or tram line.
Arrival at the UZA
Enter the hospital via the main entrance. Once you've passed the entrance hall, you can report to the policlinical registration office (in the entrance hall) or directly go to the office of the medical service where you have an appointment. Upon your arrival at the correct service, register (again) at the reception and take a seat in the waiting room. Here your healthcare provider will pick you up.
In the UZA
Important
- Keep your face mask on at all times so that your nose and mouth are always covered.
- Always maintain a distance of 1.5 meters (5 feet).
- You can use the elevator with max. four people at a time.
- Practise hand hygiene. Wash and disinfect your hands, hand sanitizer is available.
- Leave one empty seat between two persons.
- Follow the instructions of our staff carefully.
