Informatie voor patiënten en bezoekers
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Welcome @ UZA
Welcome @ UZA
UZA has taken the necessary measures and is doing everything possible to welcome patients, visitors and employees in a safe manner. We ask that you follow these guidelines carefully in order to protect yourself, other patients and our employees.
Getting around the UZA safely and efficiently: a few measures explained
- You always enter through the main entrance. You will pass a check-in area here and disinfect your hands.
- Wear your own face mask when you come to the UZA (exceptions: children up to 12 years old and disabled persons who cannot wear a mouth mask due to their disability).
- Arrive on time, but not too far in advance. 15 minutes before your appointment is sufficient. This will enable you get through check-in smoothly and will allow us to guarantee sufficient physical distance.
- Hospital visits are restricted and only if it is really necessary, you can bring one companion. Please read the full visiting policy here.
- Postpone your visit to the hospital if you were recently in a (red or orange) risk area, if you have had close contact with an infected person, and/or if you are showing any symptoms.
On the pages below we would like to explain in detail what you can expect during your visit to the UZA and how you can prepare. Read this information carefully before coming to the UZA. You will also find specific information for referrers and volunteers.
Do not delay your emergency visit if you need emergency care.
Not feeling well and in need of emergency care? Don't hesitate to come to the hospital. Even if your complaints have nothing to do with COVID-19, a quick diagnosis and treatment is necessary. We have taken all necessary measures at the UZA to ensure that the environment is as safe as possible for everyone who visits our hospital.
Thanks to all the helping hands
A lot of enthusiastic helping hands have shown solidarity in recent weeks by helping the UZA in the time of COVID-19. Thousands of face masks were sewn, cookies were baked and a number of external volunteers were brought in. Your commitment to helping us in many ways is more than heart-warming.
Our sincere thanks for all you have done!
Protect yourself and others
To protect yourself and others, there are six golden rules to follow. Do you belong to a high-risk group? Then be sure to read the specific recommendations.
6 golden rules to protect yourself and others
- Respect the hygiene rules.
- Take your activities outside.
- Think about vulnerable people.
- Keep your distance (1.5m).
- Limit your close contacts.
- Follow the rules on gatherings.
Specific recommendations and care for 'sensitive' patients
- Older people and people with underlying (heart, lung and kidney) disorders or reduced immunity are a high-risk group for the new coronavirus COVID-19. At this point, it is sufficient that they pay extra attention to applying the above precautions.
- Specific recommendations for patients with primary immunodeficiency.
- Cancer treatment during the corona crisis.
- Specific recommendations for transplant patients.
- Specific recommendations for patients with MS.
- Specific recommendations for IBD patients (information of the Belgian organisation of IBD specialists).
- Specific recommendations for children who are heart patients at the UZA.
- Specific recommendations for children with rheumatic diseases.
General information about COVID-19
Our FAQ contains answers to frequently asked questions about the coronavirus COVID-19. (only available in Dutch)
More information (in English) can be found at:
- Website of the FPS Public Health or call 0800/14689.
- Website of the FPS Foreign Affairs (information for travellers)
- Website of Sciensano (information for healthcare providers)
