Coronavirus COVID-19

Informatie voor patiënten en bezoekers
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Phased restart from May 4

Phased restart from May 4


As of May 4, we have resumed normal consultations, admissions and procedures. This is being done gradually, with priority given to urgent and essential care. The UZA has made the necessary preparations and is doing everything possible to ensure that the restart is carried out in a safe manner. That is why we are taking extra measures for our patients, visitors and employees. We ask that you follow these guidelines carefully in order to protect yourself, other patients and our employees.  

Getting around the UZA safely and efficiently: a few measures explained

  • You always enter through the main entrance. You will pass a check-in area here. Disinfect your hands and take a face mask.
  • Do you have a face mask of your own? Then wear it when you come to the UZA. This will speed up the process of getting to your appointment. 
  • Arrive on time, but not too far in advance. 30 to 45 minutes before your appointment is sufficient. This will enable you get through check-in smoothly and will allow us to guarantee sufficient physical distance.
  • Do you need a companion? You can bring one companion, only if it is really necessary.
View the measures the UZA is taking to guarantee safety for you as well as our staff here.

On the pages below we would like to explain in detail what you can expect during your visit to the UZA and how you can prepare. Read this information carefully before coming to the UZA. You will also find specific information for referrers and volunteers.

Do not delay your emergency visit if you need emergency care.

Not feeling well and in need of emergency care? Don't hesitate to come to the hospital. Even if your complaints have nothing to do with COVID-19, a quick diagnosis and treatment is necessary. We have taken all necessary measures at the UZA to ensure that the environment is as safe as possible for everyone who visits our hospital.

Protect yourself and others

To protect yourself and others, there are some smart precautions you can take. Do you belong to a high-risk group? Then be sure to read the specific recommendations. 

Tips to protect yourself and others

  • Stay at home as much as possible, especially if you are ill.
  • Wash your hands regularly and thoroughly (40 to 60 sec.) with soap and water.
  • Keep at least 1.5 meters (5 feet) distance.
  • Limit your physical contacts. Avoid contact with people who are visibly ill or keep a sufficient distance. Be extra attentive to high-risk groups: people over 65 years of age, diabetics, people with heart, lung or kidney diseases and people with a weakened immune system. 
  • Wear a mask on public transport and in busy public places. 
  • Cough and sneeze into a paper handkerchief and immediately throw it in the trash. No handkerchief at hand? Cough or sneeze into your elbow.
  • Greet each other in an alternative way: wave at each other or wink at each other.
  • Touch your face as little as possible with your hands. 
More tips are available on the government website.

Specific recommendations and care for 'sensitive' patients

General information about COVID-19

Our FAQ contains answers to frequently asked questions about the coronavirus COVID-19.

More information can be found at:

Deze informatie werd laatst aangepast op woensdag 13 Mei 2020 - 10:05
Auteur(s): Team infectieziekten en ziekenhuishygiëne